Wednesday, November 5, 2008

My love affair with Zappos continues...

I will say it again the best customer service I have ever had from any retail store or web site is Zappos. I came across the 10 Core Values Zappos employs the other day and thought I would list them. If every company/service followed such practices the world would be a better place.

Zappos Core Values:
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

Any business owner should appreciate the above

1 comment:

Kayley said...

Zappos is a magical place where millions and millions of shoes live.